We are Nebula
Nebula is a Finnish ICT service company whose services ensure a secure and reliable IT environment for its customers. We recognize that your company has individual needs, and we have designed our services to improve the efficiency of your operations and create new opportunities for you. Regardless of the size and industry of your company, our comprehensive service range offers you the opportunity to improve the efficiency, reliability and availability of your ICT functions.
We have an exceptionally strong reputation as a fast and flexible provider of high-quality services. Our most recent average customer score from tens of thousands of customers on a scale of 1–5 is 4.2, and 90% of our customers are prepared to recommend us. This gives us a strong foundation for further improvement.
Our high customer satisfaction is due to our flexible approach to operations in order to meet individual needs, as well as solutions based on best practices. Our emphasis on innovation ensures that our high-quality services will be continuously developed further.
Our operations have always been profitable. We are a financially sound company that recorded net sales of approximately EUR 35,1 Meur in 2016.
In the 1990s, Finland was in many ways a frontrunner in Internet use. The demand for network services grew, with an increasing number of companies looking to create an online presence. Nebula’s story began in 1997 with website maintenance.
Since then, we have grown and developed in leaps and bounds. Today, we employ over 130 professionals in our industry. Our extensive experience guarantees high quality. Our ongoing investment in developing the skills and competencies of our employees ensure that high quality will remain a hallmark of our company going forward.
Success through a strong customer focus
We have a diverse client base, with 33,000 customers ranging from sole proprietors to multinational corporations. We have made things easy for our partners since 1997, which is when we began to offer cloud services. We combine an in-depth knowledge of technology and services with the capacity to listen, understand and solve problems. We have an exceptionally strong reputation as a fast and flexible provider of high-quality services. Our customer focus is a source of great pride for us.
An agile partner
We will never become paralyzed and hide behind heavy processes. Instead, we swear by flexibility. Our operating methods are primarily a tool that ensures a customer-focused approach and allows us to retain what makes Nebula unique. Our efficiency is based on best industry practices such as ITILv3 and PRINCE2. Our services are easy to deploy, they cover the full business life-cycle, and can be adapted quickly according to changing needs.
The ability to react to changes is crucial
We continuously develop our services through entirely new innovations as well as by improving existing solutions. What makes us an unusual provider of cloud services and managed services is that we also provide secure and closely monitored connections. Our own data centers are manned around the clock, 365 days a year. We do not compromise the trust we have earned.
Fully Finnish, fully independent
Our own core networks and data centers are located in Finland, which ensures their security, flexibility and speed. Our multilingual Finnish staff are on hand to take your calls. We make sure we resolve your issue in one phone call, regardless of the time of day.